Last Updated: 20 September 2026

This page explains the terms that apply when you use the VikFlow website or purchase digital products or services through VikFlow.

Email: info@vikflow.co

By using this website or purchasing a product or service, you acknowledge that you have read and accepted the applicable terms below.

1. Terms & Conditions

Products and Services

VikFlow offers digital automation templates, workflow resources, automation-related materials, automation audits, and customized implementation services.

Digital products are delivered electronically through the platform used to process the purchase. The exact contents of each product are described on its respective product page.

Use of Purchased Products

A purchased automation template is licensed to the purchaser for their own personal or internal business use.

Unless expressly permitted in writing, you may not:

• resell, redistribute, sublicense, publish, or share the template or its underlying materials;
• present the template or its underlying materials as your own product;
• provide copies of the purchased materials to third parties for their independent use; or
• use the materials to create a competing template library, marketplace, or digital product.

Ownership of VikFlow's original templates, documentation, designs, workflows, and other intellectual property remains with VikFlow or the applicable rights holder.

Third-Party Software

Some products may require third-party platforms or services, including Make, Zapier, n8n, Airtable, Gmail, Slack, HubSpot, QuickBooks, ClickUp, Procore, or other software.

You are responsible for maintaining the required accounts, subscriptions, permissions, API access, usage limits, and other third-party requirements.

VikFlow does not control third-party platforms and is not responsible for changes, outages, pricing changes, limitations, discontinued features, API changes, or other actions by third-party providers.

Custom Implementation and Automation Audits

Purchasing a digital template does not automatically include custom implementation, consulting, automation auditing, ongoing maintenance, or technical support unless these are expressly stated as part of the purchased product.

Custom implementation and automation audit services are separate services and may be subject to separate scope, pricing, deliverables, timelines, and agreements.

No Guaranteed Business Outcome

Automation can improve operational processes, but results depend on your existing systems, configuration, data, processes, employees, third-party software, and other factors.

VikFlow does not guarantee any particular revenue increase, cost reduction, time saving, operational result, or business outcome from the use of any template, audit, or implementation.

Availability and Changes

VikFlow may update, modify, replace, or discontinue products, features, documentation, or website content when reasonably necessary.

Where appropriate, digital products may receive updates or corrections. However, VikFlow does not guarantee indefinite updates or compatibility with every future version of a third-party platform.

Limitation of Liability

To the maximum extent permitted by applicable law, VikFlow will not be responsible for indirect, incidental, consequential, or business losses arising from the use of, or inability to use, a product or service.

Nothing in these terms excludes or limits any consumer right or legal liability that cannot lawfully be excluded or limited.

Governing Law

These terms are governed by the laws applicable in India.

Any dispute will be subject to the jurisdiction of the competent courts having jurisdiction over India, subject to any mandatory rights available to consumers under applicable law.

2. Privacy Policy

VikFlow may collect information that you provide when you purchase a product, contact us, subscribe to communications, or otherwise interact with the website.

This may include your name, email address, billing or transaction information, contact messages, and information required to provide purchased products or services.

How We Use Information

We may use personal information to:

• process and deliver purchases;
• provide customer support;
• communicate regarding transactions or service requests;
• maintain business records and prevent fraud or misuse;
• improve our products and website;
• send marketing communications where permitted and where you have provided the required consent; and
• comply with applicable legal obligations.

We do not sell your personal information.

Third-Party Providers

VikFlow may use third-party platforms for website hosting, payment processing, digital product delivery, email communication, analytics, automation, and other operational functions.

Those providers may process information necessary to provide their services and may have their own privacy policies and terms.

Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online service can guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described above, including fulfilling transactions, providing support, maintaining business records, resolving disputes, and meeting legal obligations.

Your Rights

Where applicable under law, you may request access to, correction of, or deletion of your personal information and may withdraw consent where processing is based on consent.

You may contact us at info@vikflow.co to make a privacy request or raise a grievance.

VikFlow will handle personal data in accordance with applicable data-protection laws, including the Digital Personal Data Protection Act, 2023 and applicable rules as their relevant provisions come into effect. The Government's notified DPDP Rules, 2025 establish the implementation framework and provide for phased commencement.

3. Refund Policy

Digital Products

VikFlow primarily sells digital products. Because digital products are delivered electronically, returns are generally not applicable.

Unless required by applicable law, refunds are generally not available once a digital product has been successfully delivered or accessed.

Refunds May Be Considered When

A refund may be considered where:

• you were charged more than once for the same purchase;
• the purchased product was not delivered because of a technical delivery failure;
• the product received is materially different from the product description; or
• a refund is otherwise required under applicable law.

Where an issue can reasonably be corrected, VikFlow may first attempt to resolve the issue by providing access, a corrected file, an updated version, or another appropriate remedy.

Incorrect Purchases

Purchasing the wrong product, changing your mind after purchase, or discovering that a template is not suitable for your particular workflow does not automatically qualify for a refund.

Please review the product description, requirements, supported tools, and intended use before purchasing.

Requesting a Refund

Refund requests should be sent to info@vikflow.co with your order details and a description of the issue.

VikFlow will review the request and respond within a reasonable period.

Consumer Rights

Nothing in this Refund Policy removes or limits any right or remedy that cannot legally be excluded under applicable consumer-protection law.

Contact & Grievance

For questions regarding purchases, privacy, refunds, or these policies:

VikFlow

Email: info@vikflow.co

Grievance Email: info@vikflow.co